There are two different types of noise problems, excessive and unreasonable.

Excessive

An excessive noise problem is the one usually generated by loud stereo equipment from any place.

Excessive noise, as determined by the investigating officer, is not allowed at any time. Upon receipt of a complaint a Council Noise Control Officer or approved Council contractor will visit the site where the noise is generated. If the noise at that time is considered to be excessive a Direction to Reduce Excessive Noise notice may be issued. This notice has effect up to 72 hours and if breached in that time can result in the source of the noise being confiscated. Police must attend in this instance.

Unreasonable

The other type of noise problem is the unreasonable noise generated by industrial type machinery or similar at times whilst being operated.

Action

This type of noise is dealt with in a similar manner to the excessive noise by Council field staff who can take action, pursuant to the Resource Management Act, to have the noise reduced to a reasonable level.

For more information contact: Customers Services, Phone 07 376 0899.
For after hours service call: 0800 766 600.