Rates information
Rates instalments and due dates
Rates are billed in four instalments for the rating year which begins on July 1 and ends on June 30. Your rates invoice will be posted or emailed to you on the first day of the month that your rates are due.
To avoid penalties, payments need to be made in full by the following due dates:
| Instalment number | Due date |
| First instalment | August 20, 2021 |
| Second instalment | November 22, 2021 |
| Third instalment | February 21, 2022 |
| Fourth instalment | May 20, 2022 |
Ways to pay your rates
| Cheques no longer accepted |
|---|
| Please be aware that we are no longer accepting cheques as a method of payment. This is because New Zealand banks are phasing out the use of cheques altogether. From May 30 2021, our invoices that are sent by post will not include a freepost envelope for returning cheque payments. |
There are several ways you can pay your rates, including making a credit card payment online or over the phone, Internet banking, paying in person at one of customer service centres (cash, credit card or EFTPOS accepted) or setting up direct debit or automatic payments.
Find out more about payment options.
Penalties for late payments
A 10 per cent penalty will be added to any amount of the current instalment remaining unpaid after the due date. An additional charge of 10 per cent will be added to any unpaid rates from previous years.
Get your rates invoice by email
It’s easy to get your rates invoice (and other Council information) by email. Just complete our online form with your details, including your customer number which you will find on your rates invoice.
Opt in to receive your rates invoice by e-mail
Please be aware if you opt in to receive your rates invoice by email, you will automatically receive your next property valuation in the same way.
Rates remission and postponement policies
Remission of rates involves reducing the amount owing or waiving collection of rates altogether. Postponement of rates means that the payment of rates is not waived in the first instance but delayed for a certain time, or until certain events occur.
Rates remission and postponement policies 2021 (PDF, 494KB)
Rates resolution 2021-22
Council approved the rates resolution for the 2021-22 year at a meeting held on 29 June 2021. The pdf document below is a record of the rates resolution approved by Council.
