Ways to pay your rates
There are several ways you can pay your rates, including making a credit card payment online or over the phone, Internet banking, paying in person at one of customer service centres (cash, credit card or EFTPOS accepted) or setting up direct debit or automatic payments. Find out more about payment options.
Rates instalments and due dates 2023-24
Rates are billed in four instalments for the rating year which begins on July 1 and ends on June 30. Your rates invoice will be posted or emailed to you on the first day of the month that your rates are due.
To avoid penalties, payments need to be made in full by the following due dates:
|Instalment number||Due date|
|First instalment||Monday 21 August 2023|
|Second instalment||Monday 20 November 2023|
|Third instalment||Tuesday 20 February 2024|
|Fourth instalment||Monday 20 May 2024|
Penalties for late payments
A 10 per cent penalty will be added to any amount of the current instalment remaining unpaid after the due date. An additional charge of 10 per cent will be added to any unpaid rates from previous years.
Get your rates invoice by email
Go green, go paperless! It’s quick and easy to get your rates invoice, and other Council information, by email. Just complete our online form with your details.
Rates remission and postponement policies
Remission of rates involves reducing the amount owing or waiving collection of rates altogether. Postponement of rates means that the payment of rates is not waived in the first instance but delayed for a certain time, or until certain events occur.
Rates resolution 2023-24
Council approved the Rates Resolution for the 2023-24 year at a meeting held on 30 June 2023. The pdf document below is a record of the Rates Resolution (reference TDC202306/16) approved by Council.