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Code compliance certificates

What you need to know

A code compliance certificate is a formal statement issued by us. The receipt of which means we are satisfied on reasonable grounds that the work complies with the approved building consent.

An owner must apply for a code compliance certificate after all consented building work is completed.

Before your final inspection is booked, we require the application for the code compliance certificate to be submitted with:

  • records of work provided by licensed building practitioners (where restricted building work applies)
  • electrical or gas certificates (if applicable)
  • all additional supporting documentation identified on the Required Items letter located on the front page of the approved plans.

For an up-to-date list of required documentation, please email buildingconsents@taupo.govt.nz.

For further guidance go to:

How to apply

All applications for a code compliance certificate should be submitted online using Objective Build. You will need to create an account, or login to your existing account, before you can start an application.

All documentation (records of work, certificates and additional info) should be uploaded as part of your online application in Objective Build, or emailed to buildinginspectors@taupo.govt.nz.

See our Objective Build training guides and resources

Apply

Apply for your code compliance certificate online using Objective Build.

Apply for code compliance certificate​

After submitting your application

Once received, the application and supporting documentation will be assessed by a building management officer for completeness. If any of the required documentation is missing, we will request further information and the application will be placed on hold.

If deemed complete, you will be notified that a final inspection can be booked. Bookings can be made through the GoBuild app on your device or by phoning our customer services team on 07 3760899.

How long does it take?

Once the application has been accepted, we have 20 working days to decide whether to issue a code compliance certificate. We must be satisfied on reasonable grounds, under section 94 of the Building Act 2004, that the building work will comply with the approved building consent.

We will complete a final inspection to sign off the building work as per the approved consent plans and documentation.

If the inspection fails, the work to be fixed will be recorded on the site notice. Another inspection will be required to inspect the remedial work. The application for code compliance certificate will be placed on hold until the building work is re-inspected and deemed compliant.

Compliance schedules

If the building has specified systems, you may require a compliance schedule. A compliance schedule details the inspection, maintenance and reporting requirements for the specified systems in a building and will be issued at the same time as the code compliance certificate.

A fee may apply.

Learn more about Compliance Schedules and Building Warrants of Fitness

Fees and payment

Depending on the type of the application and the inspection process, there may be additional fees charged before a code compliance certificate can be issued.

These fees include:

  • extra inspections undertaken above those paid at the time the consent was issued
  • a development contribution
  • the issue of a compliance schedule.

See our building services fees and charges

An invoice will be issued and the application placed on hold until the outstanding fees have been paid.

How to pay for your code compliance certificate

Payments for a code compliance certificate can be made online by credit card or by using internet banking.

*Be sure to quote your building consent number (e.g. BCXXXXXX) when paying by internet banking to ensure your payment is allocated to the correct account. Payments made without a suitable reference may result in a delay issuing your code compliance certificate.

Complaints and appeal process

If you're unhappy with any aspect of our service you can lodge a complaint. You can also appeal any decision we have made to have it reviewed.

You can make a complaint in person, however you must also provide it in writing. Complaints not made in writing or made anonymously will not be actioned.

Complaints should be addressed to:
Building Consents Manager
Taupō District Council
Private Bag 2005
Taupō Mail Centre
Taupō 3351

You'll need to provide us the following information:

  • the date the incident occurred
  • the nature of your complaint (guidance information, vetting, lodgement, inspection, notice to fix, code compliance certificate or compliance schedule)
  • copies of any supporting information (if applicable) and
  • the nature of your relationship with us (customer, regulator, or stakeholder).

We'll respond within three working days of receiving your complaint at which time you may be asked whether you wish to be heard in relation to the compliant or to provide further information.

All complaints will be actioned within 10 working days of receipt of complaint, unless a request for further information is made.

Can I appeal a decision?

Yes, if you do not agree with the outcome you may request a review of the decision. All appeals must be made in writing setting out the reasons why you disagree with the decision.

All appeals should be addressed to:
Building Consents Manager
Taupō District Council
Private Bag 2005
Taupō Mail Centre
Taupō 3351

We'll respond to your appeal within 10 workings days.

Determinations

If you are still unhappy or choose to use an alternative route to settle a matter of doubt or dispute, you may apply to the Ministry of Business, Innovation and Employment (MBIE) for a Determination.

Learn more about determinations on the MBIE website

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