Holiday information 2020/21
There's a lot to know about what's happening in the Taupō District over the 2020/21 festive season, so here is some information you might find useful.
From everybody at Taupō District Council, have a Merry Christmas and a Happy New Year!
Council opening hours over the festive season
If you need to contact the council at any time, you can call 0800 ASK TDC (0800 275 832). This is a 24/7 service.
Please see our Contact Us page for our normal opening hours and additional contact details.
Taupō Customer Service & i-SITE Visitor Information Centre - 30 Tongariro Street
| Date | Opening hours |
|---|---|
| Thursday, December 24 (Christmas Eve) | 9am to 3pm |
| Christmas Day | Closed |
| Saturday, December 26 (Boxing Day) | 10am to 4pm |
| Sunday, December 27 | 10am to 4pm |
| Monday, December 28 | 10am to 4pm |
| Tuesday, December 29 to Thursday, December 31 | 9am to 4.30pm
(normal opening hours) |
| New Year's Day | 10am to 4pm |
| Saturday, January 2 2021 to Monday, January 4 2021 | 10am to 4pm |
| Tuesday, January 5 2021 | 9am to 4.30pm Normal opening hours resume* |
Turangi Customer Service & i-SITE Visitor Information Centre - 1 Ngawaka Place
| Date | Opening hours |
|---|---|
| Thursday, December 24 (Christmas Eve) | 10am to 3pm |
| Christmas Day | Closed |
| Saturday, December 26 (Boxing Day) | 10am to 1pm |
| Sunday, December 27 | 10am to 1pm |
| Monday, December 28 | 10am to 1pm |
| Tuesday, December 29 to Thursday, December 31 | 10am to 4pm (normal opening hours) |
| New Year's Day | 10am to 1pm |
| Saturday, January 2 2021 to Monday, January 4 2021 | 10am to 1pm |
| Tuesday, January 5 2021 | 10am to 4pm Normal opening hours resume* |
Mangakino Customer Service Centre - Rangatira Drive
| Date | Opening hours |
|---|---|
| Thursday, December 24 (Christmas Eve) | 10am to 3pm |
| Christmas Day | Closed |
| Saturday, December 26 (Boxing Day) to Monday, December 28 | Closed |
| Tuesday, December 29 to Thursday, December 31 | 10am to 4pm (normal opening hours) |
| New Year's Day | Closed |
| Saturday, January 2 2021 to Monday, January 4 2021 | Closed |
| Tuesday, January 5 2021 | 10am to 4pm Normal opening hours resume* |
*Please see our Contact Us page for our normal opening hours and additional contact details.
Kerbside collections
Remember it’s a super busy time for our contractors over the holiday period with larger volumes of rubbish and recycling than usual to pick up, especially cardboard! Extra trucks and staff will be working - you may see two trucks picking up your recycling during the busiest times - but collections are likely to run later in the day than usual. Thanks for your patience!
Please have your rubbish and recycling kerbside by 7.30am on the day of collection. Remember, only plastic types 1 and 2 can be recycled - all other plastic goes in the rubbish. Please flatten cardboard boxes and remove lids from washed plastic bottles to help our hardworking contractors.
Check the collection day for your area and find out more about what can be recycled
Collection days
Christmas Day falls on a Friday this year, which means the usual Friday collection will be brought forward one day to Thursday, December 24. All other collection days throughout the holidays will continue as normal.
There are no changes to kerbside collections over the New Year period.
USUAL COLLECTION DAY: | WILL BE COLLECTED ON: |
|---|---|
Monday, December 21 | Monday, December 21 (as normal) |
Tuesday, December 22 | Tuesday, December 22 (as normal) |
Wednesday, December 23 | Wednesday, December 23 (as normal) |
Thursday, December 24 | Thursday, December 24 (as normal) |
Friday, December 25 | Thursday, December 24 (one day earlier than usual) |
Landfill and Transfer Stations
Landfill, resource recovery centres and transfer stations will have normal operating hours except for Christmas Day when all facilities will be closed.
Find out more about our refuse and recycling services.
Taupō District Libraries
All Taupō District Libraries are closed on public holidays and the Monday following public holidays. All libraries close at the earlier time of 3pm on Christmas Eve. See the tables below for a full list of opening hours at each library over the festive season.
Visit our libraries pages for further information, including our normal opening hours and additional contact details.
Taupō Library - Story Place
| Date | Opening hours |
|---|---|
| Thursday, December 24 (Christmas Eve) | 9am to 3pm |
| Christmas Day | Closed |
| Saturday, December 26 (Boxing Day) | Closed |
| Sunday, December 27 | Closed |
| Monday, December 28 | Closed |
| Tuesday, December 29 to Thursday, December 31 | 9am to 5.30pm (Normal opening hours) |
| New Year's Day | Closed |
| Saturday, January 2 2021 to Monday, January 4 2021 | Closed |
| Tuesday, January 5 2021 | 9am to 5.30pm Normal opening hours resume* |
Turangi Library - 3 Turangi Town Centre
| Date | Opening hours |
|---|---|
| Thursday, December 24 (Christmas Eve) | 9.30am to 3pm |
| Christmas Day | Closed |
| Saturday, December 26 (Boxing Day) | Closed |
| Sunday, December 27 | Closed |
| Monday, December 28 | Closed |
| Tuesday, December 29 to Thursday, December 31 | 9.30am to 5pm (normal opening hours) |
| New Year's Day | Closed |
| Saturday, January 2 2021 to Monday, January 4 2021 | Closed |
| Tuesday, January 5 2021 | 9.30am to 5pm Normal opening hours resume* |
Mangakino Library - 69 Rangatira Drive
| Date | Opening hours |
|---|---|
| Thursday, December 24 (Christmas Eve) | 10am to noon; 12.30pm to 3pm |
| Christmas Day | Closed |
| Saturday, December 26 (Boxing Day) | Closed |
| Sunday, December 27 | Closed |
| Monday, December 28 | Closed |
| Tuesday, December 29 to Thursday, December 31 | 10am to noon; 12.30pm to 4pm (normal opening hours) |
| New Year's Day | Closed |
| Saturday, January 2 2021 to Monday, January 4 2021 | Closed |
| Tuesday, January 5 2021 | 10am to noon; 12.30pm to 4pm Normal opening hours resume* |
*Visit our libraries pages for further information, including our normal opening hours and additional contact details.
Taupō Museum
Taupō Museum is closed on Christmas Day. On Christmas Eve the museum will close at the earlier time of 3pm.
Normal opening hours of 10am to 4.30pm apply on all other days.
Find out more about what's happening at Taupo Museum
Leisure and recreation facilities
AC Baths
The AC Baths will be open every day over the holiday period, except Christmas Day, with slight changes to hours on other public holidays. We will also be closing at 3pm on Christmas Eve.
View the opening hours for the AC Baths
Turangi Turtle Pools
The Turangi Turtle Pools will be open every day over the holiday period, except Christmas Day. The pools will be closing at the earlier time of 3pm on Christmas Eve and opening at the later time of noon on Boxing Day, otherwise normal opening hours will apply.
View the opening hours for the Turtle Pools
Mangakino Community Pool
The Mangakino Community Pool is open during the school holidays (weather permitting). During this period, the pool is open daily between 12.30pm and 4.30pm, except for Christmas Day when the pool is closed.
Find out more about the Mangakino Community Pool
Fitness Studio
The Fitness Studio will be open every day over the holiday period, except Christmas Day, with slight changes to hours on other public holidays. We will also be closing at 3pm on Christmas Eve.
View the opening hours for the Fitness Studio
Indoor Rockwall
Please be aware the Indoor Rockwall will be closed from Monday, December 14 to Sunday, December 27 while the Taupō Events Centre stadium floor is resurfaced. Sorry for any inconvenience.
View the Rockwall opening hours in December 2020 and January 2021
Taupō Events Centre
The Taupō Events Centre will be open every day over the holiday period, except Christmas Day, with slight changes to hours on other public holidays. We will also be closing at 3pm on Christmas Eve.
View the opening hours for the Taupō Events Centre
Other useful information
Animal management and noise control
Regulatory services, like animal management and noise control, will be available over the Christmas period. They can be contacted through the regular after hours phone service on 07 376 0899 or 0800 ASKTDC.
Dog exercise areas - BYO pet poo bags
Please be aware our doggy doo bag dispensers around the district are not being refilled until further notice, due to significant shipping delays as a result of COVID-19. We ask that you keep this in mind when you are heading out with your pooch. Using things like bread bags or veggie bags is great way to reduce waste and clean up after your fur baby at the same time. There are also bags available for purchase at the supermarket.
View a map showing dog exercise and restricted areas
Alcohol ban
We want you to have fun this New Year period, but it's important to do it safely and be responsible. Over the New Year period from 12 noon December 27 until 7am January 4 there is an alcohol ban which covers Taupō and Turangi Town Centres, all lakefront reserve areas and Hipaptua Reserve (Reid's Farm).
Please also be aware the Otumuheke Stream bathing area in Spa Thermal Park has a year-round alcohol ban 24/7.
View alcohol ban details and maps
LIMs
Please be aware LIMs will not be issued between December 20, 2020 and January 10, 2021. These dates are considered non-working days under the Local Government Official Information and Meetings Act 1987.
Find out more about applying for a LIM
New Year's Eve Big Bang event
Welcome in 2021 in style with family friendly activities, music, games and two fireworks displays! Taupo's Big Bang Fireworks Display is fun for the whole whanau! Admission is free.
Find out more about events in the Taupo District.
